Olympic Insight: Volunteers at the heart of Pyeongchang 2018

With the Olympic Winter Games only days away, almost all of our 17,300 volunteers are in Gangwon Province, kitted out in their Games-time uniform from The North Face, and ready to welcome the world as Passion Crew for PyeongChang 2018.

Passion Crew is the name that has been given to the Games workforce for the PyeongChang 2018 Olympic and Paralympic Winter Games and consists of a broad spectrum of ages, nationalities and language skills. The average age of the crew is 26.4 years old and has a Korea-international volunteer ratio of 17:1 with 62 countries represented. The largest volume of foreign volunteers come from the United States, then followed by previous Winter Games host nations of Canada and Russia.

Volunteers play a crucial part in the Games, and it is often said they can have an influence in the success or failure of the Games. They are often on the front line and are the first people to meet athletes, officials and spectators, helping them find their way, providing information or just welcoming them with a friendly smile and hello. They have been posted across 17 functional areas including transport, accommodation, press operations, interpretation and sport.

All volunteers have gone through basic training on their roles and wider Games education to give them the tools and knowledge they need to do their jobs to the best of their ability. In their distinctive red and grey uniform, they will be seen across 188 different locations including all Olympic Games venues, and key transport interchanges.

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